Back to Your Answers
Millenium Falcon Night
  • On Jul 31, 2022
    Donna from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just returned from Disneyworld and the Ahsoka Light Saber handle is not working. When the blade is inserted it makes a noise that it’s engaged but the light does not activate. It’s been less than 30 days. How do we get this replaced?

    Hi Donna! Welcome to planDisney. We’re so happy you’re here.

    If you’re anything like me, you may be feeling a little bit of those post-vacation blues after your fabulous visit to Walt Disney World. I bet it was such an incredible adventure full of memories that will last a lifetime! Especially since it sounds like you enjoyed some time exploring the incredible planet of Batuu. Did your jaw drop the very first time you saw the Millennium Falcon cause mine sure did?! I hope you got some awesome family photos in front of it with your lightsabers!

    Speaking of lightsabers, I'm so sorry to hear you’re having some trouble with yours! Such a bummer! I would recommend reaching out to the helpful Cast Members on the Merchandise Guest Services team to get this taken care of. You can reach them between 8:00 a.m and 6:00 p.m. by calling (800) 328-0327. You can also try them via email at Merchandise.Guest.Services@DisneyParks.com, but you’ll likely get a quicker response by phone.

    Either way, they will help find a solution to get your lightsaber back up and running. I mean, we can’t protect the galaxy from The First Order without you!

    I do hope I have been helpful to you today! If you have any other questions, please feel free to visit us again, as we would love to help out!

    Bye for now!
    Diana
thumbnail image for Diana

Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.

 

 

Internet Explorer FireFox Safari Chrome