Mom and daughter in front of Cinderella Castle
  • On Dec 16, 2019
    Angela from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I just returned from my Disney trip and I am unable to edit on the website or mobile (I have a Galaxy S9+). From what I understand from reading, since I do not have an Apple device, I will not be able to edit. Is this true? I paid for Memory Maker.

    Welcome to the Disney Parks Moms Panel, Angela!

    I do recall in years past having fun editing my Disney PhotoPass photos and adding borders and stickers.  I also noticed that not too long ago, there were some changes to the Disney PhotoPass website, including as you mention the edit feature disappearing.

    You may also have noticed that your ride and attraction photos are now already enhanced with borders and stickers.  Also, many of the photos taken by Disney PhotoPass photographers have been enhanced with animations or Magic Shots.

    I am unable to edit my photos on the Disney PhotoPass website or in the My Disney Experience mobile app on my Galaxy phone.  However, I can edit my photos when signed into the app on my iPad.  Since we don't know whether the edit feature will return to the website, you may crop, filter, and edit your photos using whatever photo editing software you may have on your computer or phone.  If you would like to add Disney borders or stickers to your photos that do not already have them, the only idea I can think of is to borrow an Apple device from a friend or family member.  You can log into your My Disney Experience account and make your edits.  You will not need to save your photos to your friend's device; once you have made your changes you can export your photo by emailing or messaging it to yourself.

    I wish I had a better solution for you!  If you have any additional questions, please feel free to stop by the Moms Panel again anytime.  We are always happy to help.  You may also contact the helpful Disney PhotoPass team at (407) 560-4300.

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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