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  • On Sep 21, 2025
    Maryann from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just returned from a cruise on the Treasure. I would like to see an itemized bill of our charges. When I went on the app I was unable to find anything. My sister has the app and they were able to pull their charges up. Where can I get this information?

    Hello, Maryann,

    I hope your adventure aboard the Disney Treasure was both magical and relaxing. My family will be boarding the Treasure later this Fall. We can't wait to experience this new member of the Disney Cruise Line fleet. I'm looking forward to watching The Tale of Moana!

    I'm sorry your onboard folio wasn't showing up for you in the Disney Cruise Line Navigator app. Hakuna matata! It means, "No worries!" That's because you can still use the Disney Cruise Line website to find your folio with the details of your onboard account. First, log in with the account associated with your Castaway Club membership. Then, navigate to the My Cruise History and Folio page and scroll down to the "My Cruises" section. Within 24 hours after your cruise, a link to your folio will be available there. If you'd like to refer to your folio at a later date, I recommend printing or saving a digital copy, as the link will only be available for 90 days from your sail date. For additional assistance with your folio, you may email Disney Cruise Line with a request.

    While you are logged in and visiting your personalized Castaway Club page, you may want to check out other offerings. You'll find things such as Castaway Club downloads, information about your previous and future cruise bookings, and details of all the great benefits of being a Castaway Club member.

    Happy sailing, Maryann!
    ~Tony

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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