• On Jun 15, 2021
    Jose from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is return time available for special needs at Disneyland and DCA?

    Hello, Jose!

    Thank you for visiting planDisney with your question. There are many services and strategies available at the Disneyland Resort to help Guests with disabilities make the most of their time in the theme parks and have a magical, memorable experience!

    The goal of the Disability Access Service (DAS) system is to accommodate Guests who aren’t able to wait in a queue due to a physical or cognitive disability by allowing them to receive a return time for attractions based on the current wait time. This and other applicable services to assist disabled Guests continue to be available in the theme parks for most attractions that are utilizing a traditional standby queue.

    When you arrive at the resort, please plan to stop by City Hall in Disneyland Park or the Chamber of Commerce in Disney California Adventure Park to speak to a Guest Relations Cast Member about your group's specific needs. Be sure to have your valid theme park ticket handy when you inquire. If DAS is provided to a member of your party, they will go through a registration process that includes having their photo taken. 

    I hope this answers your question and helps you make plans, Jose. Have a wonderful visit to the Happiest Place on Earth! Please send us any other questions you have as your pixie-dusted vacation approaches. 

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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