• On Apr 17, 2019
    John from CO Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can i return an item purchased at disney parks ? We left there a week ago.

    Hi John,

    Welcome back to the Disney Parks Moms Panel, and thank you for your question. I hope you had the most magical visit to Walt Disney World Resort. I just left The Most Magical Place on Earth yesterday, and the Disney blues are real. Take me back! Take you back! Take us BOTH back! 

    To inquire about returning an item purchased at a Walt Disney World merchandise location, please call Merchandise Guest Services at 1-877-560-6477 or email Merchandise.Guest.Services@DisneyParks.com. You will need to have your receipt so you can provide as much information as possible; if emailing, be sure to provide the item number, cost, and any other details from your receipt, such as transaction number. The Cast Member who helps you will be able to let you know if a return is possible, and, if so, will guide you through the steps to complete the process.

    I'm sending pixie dust that the process is quick and easy, and that, as they say on Splash Mountain, everything is satisfactual!

    John, if you need a dose of Disney in your life while you wait for your next visit, I highly recommend keeping up with the latest news by reading the Disney Parks Blog. From announcements about the latest shows and attractions to fascinating stories about Walt Disney World history to delicious news bites about the latest treats, there's always a little magic in their articles. I also love listening to the park playlists on the Play Disney Parks app...it never fails to make me feel like I'm walking right down the middle of Main Street, U.S.A.!

    Have a zip-a-dee-doo-dah day,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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