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Couple on Serenity Beach at Lookout Cay
  • On Dec 24, 2025
    Brad from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I retrieve my room charges from a cruise we just disembarked?

    Ahoy there, Brad. Thank you for sailing by planDisney.

    Once you are home, you can log into the Disney Cruise Line website and go to the Already Booked tab to access the Castaway Club webpage. Scroll down to find My Cruises. You should see "Download Folio" under your recent cruise. You should also be able to find this in the Disney Cruise Line Navigator app in the Past Cruises section. If you have specific questions about your folio, you can give Disney Cruise Line a call directly.

    I hope that you are thinking about your next Disney Cruise Line vacation, Brad! Currently, you can book itineraries through the Spring of 2027. The Disney Parks Blog and the cruise line's social media channels will announce when future itineraries are available to book.

    If you have any other questions, come back to visit planDisney.

    Adventure is out there!
    JoVonn
thumbnail image for JoVonn

Meet the Panelist: JoVonn, Georgia

Hi there! I am JoVonn from the Peach State of Georgia, and I love sailing the high seas aboard Disney Cruise Line.  Over the last ten years, I have enjoyed being a voyager along with my son and sister, making memories and having adventures.  I look forward to helping you plan your next vacation.   Learn More About JoVonn

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Panelists have received/will receive a Walt Disney World® Resort, Disneyland® Resort or Disney Cruise Line® vacation for panelist and up to three family members and/or park tickets for their planDisney participation. The views expressed on plandisneypanel.com are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.

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