Walking on The Beach
  • On Feb 18, 2022
    Vincent from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I retrieve my castaway club number ?

    Ahoy Vincent and welcome to planDisney! 

    With the Disney Cruise Line Castaway Club, returning Guests of the Disney Cruise Line are rewarded with exclusive benefits both at home and onboard. With special access to early booking, early access to activity planning, onboard gifts, and even discounts, it's great to be a Castaway Club Member. With every cruise you sail onboard the Disney Cruise Line, you are one step closer to either Silver, Gold, or Platinum Member benefits. 

    I'd love to help you retrieve your Castaway Club Member identification number. From the Disney Cruise Line website, the first step is to sign in to your account. Once you are signed in, hover your mouse over the "Already Booked" tab (it's the third from the right). Search the drop-down menu that will appear and find the Castaway Club link (second from the very end of the list). Click "Castaway Club" and if you are signed in, you should be able to view your Castaway Club ID. This webpage will also indicate your Member benefits and display a list of your previous and upcoming sailings and stateroom assignments. 

    Vincent, if for some reason your Castaway Club Member information is not associated with your Disney Cruise Line account, the best course of action would be to contact Disney Cruise Line. You can either call or reach out through the handy chat feature on their website. I've found the chat option to be the fastest way to get in touch with a Guest Service Agent. 

    Thank you for visiting us at planDisney. We love to help our fellow Guests! If you find yourself with any questions as you look to sailing with the Disney Cruise Line in the near future, please cruise back to us. 

    Adventure is out there!

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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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