Disney Wish Aerial Photo
  • On Feb 8, 2023
    Dana from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you resubmit your passport photo online? I think it went through but I noticed you can see a few numbers on the bottom

    Welcome Dana,  

    Your wonderful cruise is almost here! I’m so excited for you to experience all the magic of a Disney Cruise Line vacation. First things first, let’s double-check your Online Check-In Process and understand any potential next steps together.

    As part of the Online Check-In Process 30 days prior to sailing, you uploaded photos of your travel documentation for all family members. This includes a photo of your U.S. passport. Once the citizenship documents have been submitted and the Online Check-In Process is complete, they cannot be accessed again until they are reviewed by the Disney Cruise Line verification team. At this time the Online Check-In remains in a “Pending Review” status, which can linger as close to two days prior to sailing. You must wait until you receive an email confirmation that the documentation has been reviewed to re-upload anything to your reservation.

    The U.S. Passport Book has a lengthy series of numbers on the bottom of the data page, and these numbers should have all been included in your image. If not, “hakuna matata!” You must bring all travel documentation with you to the port for embarkation day, no matter the status of the review or the quality of the image. Everything will be verified in person at the port to ensure all Guests’ safety and that security measures are in place for boarding. I understand wanting to get things right ahead of time but please don’t worry if you're out of time or unable to upload again.

    I hope this gives you peace of mind so you can focus on the FUN parts of a cruise, Dana! Packing checklist? Prohibited items review? Bringing alcohol onboard? Onboard gifts and amenities? Got your sunscreen and sunglasses? OK, you’re on your way to a great vacation!

    Come back and “sea” us if you have any more questions to finalize your amazing cruise.  

    Wishing you a practically perfect voyage, 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

Hi friends! I'm Amy, a lifelong Disney dreamer from horse-and-wine country, Virginia. My family of three is BIG on fun and treasures every adventure together. We've been making memories at the Walt Disney World Resort and aboard Disney Cruise Line since my son was a toddler; we love our family traditions balanced with "what's new" each visit. I have a passion for Disney details, a love of digital tools, and an eye for practical planning. I can't wait to help you make the MOST of your magical vacation! Learn More About Amy

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