Photo of a bunch of Mickey balloons - Walt Disney World Spring Header 2
  • On Oct 4, 2024
    Jaynee from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My resort & ticket reservations were finally linked by a help desk cm, but it isn't showing up in the MDE app, only the Disney website. Trying to link with conf# & name says it's already linked.

    Hi, there!

     Welcome back to planDisney, Jaynee. We just love when you stop by with your Disney vacation planning questions! Let's chat about your next visit. 

     I'm glad to hear you got your Disney Resort hotel reservation and Theme Park Tickets linked to your My Disney Experience account. I'm sorry that those plans aren't showing up in your app, though! The good news is that this should be a pretty easy fix. First, check to see if your My Disney Experience mobile app is due for an update. I was unable to see my upcoming plans on the app a few weeks ago, but then I saw that the app needed updated. I confirmed the quick update and in just a few minutes, I was able to see my plans listed on the app. If your app is already updated, take a moment to log out and log back in. That should do it! 

     Be sure to check out the Panel Extras page on the planDisney website as you're counting down the days to your next visit. There's lots of great information there like packing tips, Disney Resort hotel Pocket Guides, planning checklists, and more!

     I hope this was helpful, Jaynee. As always, please let us know if you have any other questions about your next stay at the Walt Disney World Resort!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.