Family at Polynesian Villas and Bungalows
  • On May 29, 2020
    Brandon from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have a resort reservation with club level access coming up in July has there been any mention of still having food in the lounge available and can concierge help with dining reservations and fastpass?

    Hi Brandon!

    It's great to see you here at the Disney Parks Moms Panel. A stay at a Disney Vacation Club Resort is magical all the time, but there is extra pixie dust floating around with a Club Level stay! I love the food and the lounge, but most of all, I love the Fairy Godparents of Disney Signature Services! They magically tailor your visit and often can fulfill any dream your hEARt can make.

    According to the Big Boss (i.e., Mickey Mouse), the Resorts will be making adjustments as we enter our "new normal." This includes temporary modifications at Disney Vacation Club Resorts. Resort restaurants and Quick-Service dining locations will be available, but menus and operating hours might be adjusted. Since the Club Level lounge is a dining location, it sounds like it falls under that umbrella! To verify for your specific Resort stay, you can call Member Services at (800) 800-9800 or Disney Signature Services at (407) 939-7777.

    If you call Disney Signature Services, they will also be able to assist you with FastPass+ planning and dining reservations. Currently, all existing dining reservations and FastPasses are canceled, so if you were affected, you would get priority to reschedule. You will be contacted soon with how to make your new reservations, and Disney Signature Services will be happy to help! During your stay, your Club Level Concierge will be delighted to assist with any real-time adjustments you need to make.

    If you have any other questions, please don't hesitate to come back. My family and I will also be staying at one of our favorite Resorts in July, and are looking forward to creating "adjusted" magical experiences. ChEARs to our mutual Great Big Beautiful Tomorrow!

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Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

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