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  • On Aug 11, 2022
    Michele from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Has the resort hotel delivery service at WDW returned yet?

    Hiya Michele!

    Welcome to planDisney, the most magical place on the internet. Wow, Michele, your magical vacation is coming so soon! Can you believe that you will be at the Walt Disney World Resort, soaking in all the EARidescent magic in just a few weeks? You must be so excited, I know I would be thrilled!

    You are correct that some delivery and pick-up services were available before the pandemic. Unfortunately, it does seem that the souvenir pick-up and the Resort-hotel delivery are still currently unavailable for Guests, though home delivery is available to USA residents. Resort hotel grocery deliveries or third-party deliveries are also available at this time should you want to have groceries delivered to your room! Just make sure to review the guidelines for these deliveries to ensure that your packages fit the requirements and make it to your Resort hotel properly.

    Since some services are unfortunately still unavailable, I like to ask Cast Members at different merchandise locations if they can hold my purchases while I visit the park. Indeed, while you may not be able to pick up your purchase at the front of the park like you used to, you may be able to pick it up at a merchandise location instead, which still allows you to enjoy your day without having to carry your souvenirs. Not all merchandise locations offer this service, however, so be sure to ask a Cast Member first. For example, I was able to leave a purchase behind the counter at the Discovery Trading Company at Disney's Animal Kingdom, but not at the Emporium at Magic Kingdom Park. 

    I hope this was helpful, Michele, and that you will have the best day ever on your next Disney vacation. If you have any other questions in the time leading up to your visit, please don't hesitate to reach back out. You've got a friend in us here at planDisney! 

    Have a magical day, 

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Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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