• On Apr 18, 2016
    Chelsey from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I reserved two rooms for June 2016- one for my family and another for my mom who is coming with us. We were able to view and customize the Magic Bands for my family members, but my mom's is not showing up and won't link. Any suggestions?

    Hello, Chelsey!

    Welcome to the Disney Parks Moms Panel!  We are so thrilled to help answer your question concerning your upcoming Walt Disney World vacation!

    I am so sorry you are having issues linking your Mom's reservation with your family's reservation.  However, I have some MAGICAL news to fix this problem!  All you have to do is call (407) 939-7765 and speak to the My Disney Experience Tech Support Team.  They will be able to make sure everything is linked and ready to go for your UNFORGETTABLE vacation!  Just so you know, I have called several times, and all of my issues were resolved immediately! 

    If you have other questions, please let us know!  We are here to help in any way!

    Have a MAGICAL day!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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