Ahoy there, Jena! Welcome to planDisney! We're so glad you sailed our way with your question! I'm thrilled you've taken the "planDrew-approved" approach of booking a placeholder, so you get full marks for planning ahead. You're well on your way to becoming a Disney Cruise Line pro!
Placeholder reservations don't really dock in the same system as your fully-booked reservations, so you won't see them on the Disney Cruise Line website under
"My Reservations." This is also why
to convert a placeholder into a full reservation, you always need to call a crew member to select your sailing, and there currently isn't a way to "redeem" your placeholder online.
When you pulled into port and made that sad walk down the gangway at the end of your last cruise, you should have received an email confirmation sometime between 24-72 hours after you returned home. I always like to search for this email in my inbox by searching the term "onboard booking confirmation," since those words are usually in the subject line! And if the email is as hard to find as a lounger on the pool deck at noon, a crew member can look up your placeholder by your name and other information when you call!
I hope that puts you more at ease about the whereabouts of your placeholder reservation, Jena! Thank you so much for your question, and if you think of any others as you continue your planning, please sail my way again here at planDisney!
Until then, may your anchor be tight and your compass true!
Andrew