resort polynesian castle monorail
  • On Apr 17, 2023
    Gracy from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I reserved the Disney resort with tickets included for June 29 but it says I have to pay the remaining balance by may 30 is there a payment plan if I can’t pay all the remaining balance by that date

    Welcome to planDisney, Gracy! I'm so glad that I can answer your question about your upcoming summer vacation. It sounds like you have some great plans in place, but sometimes things can happen and we can't follow through on them so let's chat about what happens if you're unable to pay the balance on your vacation package by the due date.

    Gracy, payment of the full balance of your vacation package is due 30 days before your planned check-in date. It is not possible to extend this due date, so it's a good idea to think about it and make sure that you want to go through with your booking before that date arrives. If you are unable to pay the full balance and it goes past due, it is possible that your vacation package will be canceled, and you will forfeit your $200 deposit. You can cancel your vacation any time before that due date and receive your deposit back, which is why it's so important that you don't let that balance go past due if you're ultimately going to end up canceling anyway. According to the terms and conditions of vacation package reservations, cancelations made 2 to 29 days before check-in incur a cancellation fee of $200, so if you let your payment lapse past due and your reservation was automatically canceled, it would fall in this time frame. The amount of the deposit and cancellation fee is subject to change, so be sure to double-check your booking documentation for the most up-to-date information.

    If you have any additional questions about making payments on your vacation package, please feel free to contact Disney Resort Hotel Reservations and a friendly Disney Cast Member will make sure you have all the information you need to make the best decision going forward.

    Have a magical day, Gracy!

    Jessica
thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our three rescue animals. We are Disney Parks-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted out of a tropical honeymoon to spend a blissful week at Walt Disney World Resort instead! I'm thrilled to be on the planDisney Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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