Minnie with little girls
  • On Sep 5, 2018
    Angie from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I reserved my Disney Fastpass+ at 60 days. When I go on the app I can’t see the Fastpass information. It says I already have plans that day, so I can’t add any. I am not trying to add them. I just want to see them.

    Hello Angie!

    Welcome back to the Disney Parks Moms Panel!

    I am excited to hEAR that you will soon be making memories at the place “Where Dreams Come True”!

    Making FastPass+ selections is definitely one of the highlights of planning a Walt Disney World Resort vacation. Reserving a spot to enjoy your favorite attractions is simply amazing. If you cannot see your FastPass+ plans using the My Disney Experience mobile app, I recommend first making sure that you have the latest version of the app on your mobile device. If you still can’t see your selections, log in to your Disney account using your computer or Internet browser on your mobile device. Once you see your selections, I suggest making screen shots of your plans. This has already saved me at Disney’s Animal Kingdom when my phone could not connect to Wi-Fi and the app. If you still have issues, please call (407) 939-5277 for assistance.

    Thank you for stopping by once again! I hope this helps you while planning and that you have a magical visit.

    Best Disney wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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