• On Dec 7, 2021
    Nicole from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If we reserved dates that are coming up and 2 of the people in our party got covid can I postpone there days or get a refund?

    Hiya Nicole! 

    Welcome to planDisney! Thank you very much for bringing your question our way! 

    I’m sorry to hear that two of your friends are no longer able to visit the Disneyland Resort with your group as previously planned. But, Hakuna Matata, if you purchased tickets and made reservations for your entire party. You are still able to cancel two of the reservations associated with your group without canceling the entire party. Please log in to your Disneyland Account select "My Disneyland" then click "Ticket and Reservation Details" and select "Cancel Reservation" next to the date you wish to cancel. While it may appear as if you are canceling the reservations for everyone in your party, in the next step you will be given the opportunity to select the specific person you are canceling the reservation for. 

    Unfortunately, canceling a Theme Park Reservation does not trigger a refund. That’s because theme park tickets are valid for a future visit through the end of their expiration date. You or your group member may book a new Theme Park Reservation for a later date. Because reservations are limited and subject to availability, I recommend checking the Availability Calendar to make sure a Theme Park Reservation is available on the new desired day. 

    I hope this helps! 

    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.