• On Dec 13, 2019
    Ashraf from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to reserve tickets for 4 days using the Canadian residence 20% offer, we are 5 persons, 4 are canadian residence and the fifth is not, what we should do?

    Bonjour Ashraf, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a quesiton, my fellow Canadian!

    Theme Park Tickets purchased by using the Special Offer for Canadian Residents need to be activated at Guest Relations at any Theme Park or Disney Springs before they’re used. What this means is that each person who has one of these specially priced tickets associated with their My Disney Experience account will need to provide proof that they’re actually a Canadian resident (passport or driver’s license) before they can enter a Theme Park. And please don't forget that the Canadian resident tickets need to be purchased online and can't be purchased at a Walt Disney World Resort ticket window. 

    If the fifth person in your party isn’t a Canadian resident, they’ll need to purchase regular Theme Park Tickets, ideally in a separate transaction to avoid any confusion.

    Please don’t hesitate to come back and see us if you have any other questions. Et n’oubliez pas que vous pouvez également me poser des questions en français!

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.