Disneyland Sleeping Beauties Castle 60th
  • On Jun 27, 2022
    Holly from VT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Would like to reserve a special needs pass for our group.

    Greetings, Holly and welcome to planDisney!

    Holly, thank you so much for stopping by for information regarding Disneyland Resort's Disability Access Service (DAS) as part of the many Services for Guests with Disabilities designed to afford all an enjoyable and inclusive experience during their visit. The DAS is designed to offer alternate options for registered Guests while they wait for their DAS Return Time. We use this accommodation for our son and take the opportunity to tend to his needs while not standing in the attraction queue.

    Registering for the Disability Access Service (DAS) can be done in two ways:
    1) From 2 days up to 30 days prior to your visit with the DAS Advance virtual visit with a Cast Member via a live video chat,
    2) In-person at a Guest Relations location inside any Disneyland Resort theme park.

    To prepare for the DAS Registration either virtually or in person please ensure:
    1) The Guest who needs the accommodation is present,
    2) You have linked all valid theme park tickets for those in your travel party to your Disney account so that they may be included on the DAS Guestlist for planning during your visit,
    3) You have secured Disneyland Resort - Theme Park Reservations for all in your travel party using valid theme park admission,
    4) You download the Disneyland Mobile App to use for managing your DAS Return Times.

    Once registration is complete you should be able to see the DAS accommodation on the Disneyland Mobile App, and then once inside a theme park, you will be able to see the attraction's self-selection flow from which you can select one DAS Return Time at a time. The registered DAS Guest and anyone on the DAS Guestlist may request a DAS Return Time from the self-selection flow on the Disneyland Mobile App, at an attraction entrance, or at a Guest Experience Team Kiosk, but the registered DAS Guest must be present when redeeming the DAS Return Time at an attraction or other experience.

    Tips:
    Once inside a Disneyland Resort theme park, a registered DAS Guest and those on their DAS Guestlist may also use the DAS with the Disney Genie+ service for purchase to save time waiting in lines for attractions that offer the Lightning Lane entrance.

    Add greater convenience to your day using the Disneyland Mobile App for such vacation essentials as Mobile Food & Beverage Ordering and joining walk-up waitlists for participating Disneyland Resort dining venues.

    Holly, I hope this information serves you well, it was my pleasure assisting you today, thank you kindly for stopping by. If you have further questions please contact Disability Services at (407) 560-2547, or send an email to disability.services@disneyland.com.  

    Best Disney Wishes!
    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.