Disabled person on Kilimanjaro Safari
  • On Nov 13, 2021
    Barb from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I reserve a scooter?

    Hello Barb, and welcome to planDisney!

    I am so very happy to know that your magical vacation to Walt Disney World Resort is just around the river on December, 5th 2021!  Oh boy!  I can just imagine how super excited you must be feeling right about now as the days tick down to your arrival at the most magical place on earth.

    Barb, I'm pleased to share that Guests will find a plethora of pixie-dusted Services for Guests with Mobility Disabilities at Walt Disney World Resort.  Amongst these services Guests have the convenience of ECV Rentals.  Although, at this time, Guests aren't able to reserve ECV Rentals during their stay as they are rented daily, on a first-come, first-served basis.

    However, I do have some great news to share with you!  Guests may opt to rent an ECV, scooter, or another mobility device from Disney's current featured provider for their whole length of stay.  This wonderfully convenient option is extra handy as rentals from Disney's featured provider can be managed by Cast Members at Disney Resorts Collection hotels, without the need for the Guest to be actually present to either receive or hand back the rented mobility device. 

    For your added information, contact details for Disney's featured provider can be found via this handy link.  Additionally, it's always possible to direct any specific disability questions to Cast Members by emailing - disability.services@disneyparks.com

    Barb, I sincerely hope that I've been able to provide a little pixie-dusted insight for you today!  And now, all that remains is for me to wish you an extra ho-ho-ho-Holiday vacation to Walt Disney World Resort.

    Have a great Disney day ~ Jane   

thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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