Family planning a trip
  • On Jun 12, 2019
    Robert from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have reservations to stay at Shades of Green resort by cannot seem to link my reservation to MDE for 60 day fast pass selection. Do I need to call to link my reservation?

    Hi, Robert! Thanks for bringing your question to the Disney Parks Moms Panel.

    My family and I absolutely love Shades of Green on Walt Disney World Resort. As a matter of fact, we just returned from a week-long stay there (and we’ll be back again for the opening of Star Wars: Galaxy’s Edge at Disney’s Hollywood Studios at the end of August). Your question reminded me that I also needed to link that reservation to My Disney Experience, and I think I may know why you’re running into a glitch.

    While Guests at Shades of Green enjoy benefits of other Walt Disney World Resort hotel Guests such as FastPass+ bookings up to 60 days in advance and Extra Magic Hours, since the hotel is not operated as an official Walt Disney World Resort hotel, our reservation numbers are a little bit different. For some reason, if you try to link a Shades of Green reservation through your My Disney Experience mobile app, you’ll receive an error message saying the reservation can’t be found. If you use a computer or a mobile web browser (such as Safari or Google Chrome), you should be able to link it without a problem. 

    Once you’re logged into My Disney Experience, click “My Plans.” From here, click the Resort Hotel icon and then the blue “Link a Reservation” button. Here you should be able to copy and paste the Confirmation Number from your Shades of Green reservation confirmation email. Also make sure you type in the Last Name exactly as it appears on the reservation. You should then see a screen asking you to link the name on your reservation with the appropriate person or people on your My Disney Experience Family & Friends list. If you run into any glitches, just call (407) 939-4357 for additional help.

    Hopefully these steps will get your reservation linked and ready for your 60-day window. (Bonus tip: you can book FastPass+ experiences for the length of your stay (up to 10 days) 60 days out from your check-in date. If you’re staying for several days, try to book those hard-to-get experiences for later in your vacation.)

    Good luck, Robert! Please let us know if there’s anything else we can help with as you plan your upcoming Walt Disney World Resort vacation.

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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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