dlr activities 13; Women riding Astro Orbiter
  • On Nov 16, 2023
    Odily from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have 2 reservations the other person cannot attend can my friend take his place even though the ticket isn’t under her name?

    Happiest Greetings on Earth, Odily! Thank you so much for bringing this question to planDisney. It's always a pleasure to help our fellow Guests with their Disney vacation planning questions!

    I'm glad to know you've already purchased your theme park tickets and made your park reservations for your next visit to Disneyland Resort. I'm sorry to hear that your friend is unable to attend as you had originally planned, but please don't worry because I know how important flexibility is when you're planning your vacation. First, you should know that Disneyland Resort theme park tickets are officially assigned to a Guest at the time they are scanned at park entry. A Cast Member will take a photo of the Guest, and at that point, the ticket can no longer be reassigned. So, there is technically no need to change the original name on the ticket so that your friend can use it. 

    However, I often prefer to reassign the ticket to the correct Guest's name so that I can keep them well-organized in my Disney account. It is no problem to request a name change on your ticket by using either the "Chat with Us" function in the official Disneyland mobile app or by calling the Tickets line and speaking with a Cast Member by phone. I recommend having the ticket ID number on hand to help with this process. It should be listed in the email confirmation you received at the time of your ticket purchase. 

    I hope this is a helpful start, Odily! More than anything, I wish you and your friends a wonderful, unforgettable visit to 'The Happiest Place on Earth!' So much wonder and magic are awaiting you, and I can't wait for you to experience it all. Please don't hesitate to reach out with another question if any of us here at planDisney can assist again. 

    Magically yours,
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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