• On Dec 16, 2021
    Shanni from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, We have reservations to 3 parks animal, kingdom & hollywood next week, just realized we haven't purchased Disney genie yet, but it's telling me the dates are no longer available, is is possible ? can we still purchase genie at the park ?

    Hi Shanni! Welcome to planDisney!

    Only THREE days stand between you and your holiday vacation to the Walt Disney World Resort! How exciting is that?! You will love your time in the theme parks, especially seeing them all dressed up for the holidays. I can't think of anywhere I would rather be this Christmas season!

    There is not normally a limit on Disney Genie+, so you should still be able to purchase it. On the My Disney Experience mobile app, touch the three lines in the bottom right-hand corner, then "Tickets and Passes." Once you locate one of the Walt Disney World theme park tickets that you want to add Disney Genie+ to, select that ticket, then choose to "Change Ticket." This should walk you through the process to add Disney Genie+ to your existing tickets.

    If that doesn't work, you can either give Disney a call directly at (407) 934-7639 and troubleshoot the problem with a Cast Member or wait and purchase it on the day of your visit through the app by visiting the "My Genie Day" section.

    I hope you have the BEST vacation, Shanni! Please let us know if you have any other questions.

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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
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