Asian Family; Multigenerational
  • On Oct 12, 2023
    John from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a 2 reservations for October 28th 2023 that say "1-Day Tier 6 Ticket with Admission to 1 Park and Disney Genie+ Service. But, I can't figure out how to print my E-Ticket?

    Heigh-ho, John! It’s off to Disneyland Resort you go!

    Welcome to planDisney, and thanks for stopping by with your question for us. 

    If I asked the Magic Mirror on the wall who the luckiest one is of them all, the answer would be YOU because you’re going to The Happiest Place on Earth so very soon! With your magical vacation right around the corner, I’m happy to whistle while we discuss your Disney eTickets with you!

    John, to find your Disney eTickets, you can open the “Access Your eTickets” link on the confirmation email you received after purchasing your tickets. From there, you can print a paper copy or save a screenshot of the tickets to display on your smartphone. Please be sure you have Adobe Reader 4.0 or higher installed so you can print the eTickets easily. 

    If you would rather scan your eTickets at the entrance of the park, you'll want to visit the Disneyland mobile app. After logging in using the same account you used when you purchased the tickets, tap on the three horizontal lines (☰). Next, please select the Tickets and Passes option, and at the park entrance, you’ll want to show the Cast Member the ticket barcodes for a valid entry. If you cannot pull up your tickets, please don’t hesitate to call the Tickets line so a friendly Cast Member can assist you further. 

    The Disney Genie+ service will make your visit feel seamless and convenient because it allows you to enjoy the selected attraction sooner and spend less time waiting. When checking into your selected Lightning Lane entrance, you can scan the Disneyland app with your Lightning Lane redemption codes or tickets. You’re also able to scan all of your party’s tickets from one device, or you can link to the Disneyland accounts of all the members of your party so Guests can use their own devices. 

    Wishing you an enchanting visit, John!

    Aena
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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