Epcot International Food and Wine Festival
  • On Aug 24, 2022
    Joseph from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have reservations for Hollywood Studios and EPCOT on Thursday and Friday, September 22 and 23 respectively. My account shows the reservations but no tickets and/or I was not charged for the tickets.

    Hi Joseph!

    It sounds like you’re in a bit of an unusual ticketing situation, but I’m happy to help you figure this out!

    Generally, theme park reservations cannot be booked without a theme park ticket linked to your My Disney Experience account. So if you were able to book theme park reservations, I would expect you to have a ticket linked to your account. Keep in mind that theme park reservations and theme park tickets are displayed in separate sections of My Disney Experience, so I recommend that you visit the My Disney Experience Tickets, Passes, & Memory Maker page to verify that you don’t have tickets linked.

    Since you said your card wasn’t charged, it sounds like your purchase may not have processed correctly. So if you are unable to locate your tickets on the My Disney Experience Tickets, Passes, & Memory Maker page, I recommend that you call the Existing Tickets Cast Members to get information about your specific tickets to ensure you’re all set to proceed with your magical visit.

    Hopefully, you can get your ticket situation squared away soon so you’re ready to enjoy your upcoming vacation. Let us know if we can help you again as you continue planning your trip! T-T-F-N, ta ta for now!


thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.