• On Sep 18, 2021
    Teri from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have reservations in December. I was sent QR codes as well as confirmation numbers. But, when I log in to my account the site says it was unable to make a reservation for my tickets. This is troubling to me. I have tried calling and can’t get through.

    Heigh-ho Teri, it's off to Disneyland Resort you go!

    Oh my gooseberry pie! I'm sorry to hear you're having trouble with your theme park reservations. Let's see if we can dig deeper into the dwarfs' diamond mine to uncover the solution. 

    If you bought your tickets on the Disneyland Resort website and chose dates before finalizing your purchase, you may have automatically made theme park reservations for those days, thereby filling your quota of reservations. To see if you already reserved your spot, while logged into your Disneyland account, click on "View My Park Reservations" from this page. You should also see your theme park reservations on the Disneyland Mobile App. From the home screen, click the three horizontal lines at the bottom right corner to bring up the welcome screen. Then select "My Plans" and scroll through to check for theme park reservations. 

    If for some reason you still can't locate or make new theme park reservations, you'll have to give the friendly folks at Disneyland ticketing or website support a call. I find that calling early in the morning is the best time to get through without too long of a wait. It looks like as of today, there is still plenty of theme park reservation availability throughout December, so you haven't missed the chance to reserve your dates.

    I hope you get your issues resolved quickly so you can start focusing on more fun things like, what seasonal sweets will you sample during your visit? Which festive overlay will you see first, Haunted Mansion Holiday or "it's a small world" Holiday? You'll be visiting during the merriest time of year, and you're sure to have a jolly time. Best wishes for a wonderful winter getaway, and we look forward to seeing ya real soon!

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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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