• On May 4, 2022
    Heather from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have reservations for Caribbean Beach in Nov 22, and am considering Memory Maker advanced purchase. However, with the uncertainty of travel these days, I would like to know if it is refundable if our trip is cancelled for some reason?

    Hiya, Heather! 

    Welcome to planDisney, friend! I am delighted that you stopped by with your fantastic question. First, congrats on picking a great resort to call your home away from home during your stay in The Most Magical Place on Earth! Disney's Caribbean Beach Resort offers a tropical vibe that makes you feel like you are on a vacation within a vacation. Add a fabulous pool option and beachside hammocks and you have a great place to relax outside of the theme parks. Plus this resort features the Disney Skyliner. This super-convenient transportation option will get you to EPCOT or Disney's Hollywood studios in no time at all. Okay, on to Memory Maker! This product is an amazing way to bring home all of your Disney PhotoPass pictures, attractions photos, and Magic Shots. I often find myself with an abundance of amazing PhotoPass options during my trips, and having this service ensures that I never have to choose which pictures to purchase. It is the best souvenir!

    Heather, I completely understand your hesitation given how uncertain travel has been for the past two years. Memory Maker can be purchased with a Walt Disney World Resort vacation package, or separately. If purchased with a vacation package, Memory Maker is subject to the same cancellation policy. This means that if you cancel 30 or more days before your check-in date, the package and Memory Maker are refundable. If you have not already booked your upcoming trip to The Most Magical Place on Earth, you can add this fabulous service when you book your package. Should your plans change, you can receive or full or partial refund depending on when you modify or cancel your trip. If you have already purchased your vacation package and are considering buying Memory Maker as a separate purchase, the product is nonrefundable. Memory Maker can be purchased at any time before or during your trip. My recommendation when purchasing separately is to buy Memory Maker 3-4 days before you arrive. Memory Maker- Advance Purchase offers a discounted price and can be bought three or more days in advance of using the service. This means you can wait until all of your magical plans are finalized and you are sure the magical trip is on before adding the service. So, Hakuna Matata! Between the advance purchase option or choosing to add this as part of a vacation package, you have choices when it comes to adding the service with no worries!

    I hope your upcoming adventure is memorable and magical!
    We'll see ya real soon!
    Tammy 
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Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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