Family planning a trip
  • On Nov 12, 2022
    Louanne from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have reservations for art of animation, genie+, and magic bands.My 17 year old will be exploring the parks with his 18 year old friend. My 17 year old downloaded my Disney experience.He tried to create a pass using magic mobile, but it denied due to age

    Hello Louanne, and welcome to planDisney!

    Congratulations on your upcoming Walt Disney World Resort vacation! Disney’s Art of Animation Resort is a great choice; you will love the theming and amenities. 

    I had a similar experience with my son recently because his MagicBand+ was not functional. I was able to create his Disney MagicMobile pass and share it with him to place in the digital wallet on his phone.

    Based on what you have described, I recommend you create the Disney MagicMobile pass with your account and share it with your son. Using the My Disney Experience mobile app (after selecting the three lines at the Botton right), select “Disney MagicMobile, hit the plus (+) sign at the top right, and proceed through the setup. Once the pass is created, you can select the pass you intend to share and send it to your son via your device’s “Messages.” In addition, as long as his MagicBand+ is functional, everything will be housed there (as well), so he can use it in the theme parks, get into your resort room, and more. 

    We will be here if you have additional questions; let us know how we can help.

    Have a magical experience!

thumbnail image for Raquel

Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.