• On Nov 1, 2017
    Debbee from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a reservation at Saratoga Springs in a few weeks. We will need a pack and play for my grandson to sleep in. Who do I contact to make sure there will be one available for us to use?

    Hey Debbee!

    Thank you for visiting the Disney Parks Moms Panel with your great question about the use of cribs and playpens at Walt Disney World Resort hotels. Congratulations on your upcoming stay at Disney’s Saratoga Springs Resort & Spa.

    Complimentary cribs and Pack ’n Play playpens are available for your family’s convenience and comfort at all Disney Resort hotels. You may request a playpen for your grandson at the time of completing your reservation or upon your arrival at Disney’s Saratoga Springs Resort & Spa. If you already completed your reservation but would like to add your request in advance of your vacation, please speak to a friendly Cast Member by dialing (407) 939-5277. Because crib and playpen quantities are limited, I suggest requesting the playpen in advance of your vacation.

    You may also add the request at the time of completing online check-in. You can start your check-in online 60 days in advance of your Disney's Saratoga Springs Resort & Spa arrival.

    Debbee, you are so lucky to be able to experience a Grand Adventure with your grandson — and he is even luckier to be able to visit Walt Disney World Resort with you! Your family will make so many unforgettable memories together. I suggest you visit the “Grandparents and Grandkids” page for Walt Disney World Resort tips and tricks just for grandparents.

    If you have any additional questions, please visit the Disney Parks Moms Panel again. We are always here to help you!

    With a Sprinkling of Pixie Dust,

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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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