Hello, Sarah thanks for coming to planDisney with your question. Your visit is fairly close so we have some work to do. No worries, I will have a few options to try and figure out what happened.
A visit to "The Most Magical Place on Earth" is something you need reservations for and there are different reservations inside the
Walt Disney World Resort. But no need to worry there are a bunch of ways to find that lost reservation. Whether you book your park tickets, hotel accommodations, or dining reservations you should be able to track them down by using your
My Disney Experience App. You can find this information in the "Future Plans" section. you can locate that by using the "three lines" tab all the way to the right on the bottom. If you aren't able to locate it there my next place for reservations that have gone missing is your personal email inbox. When booking one of those 3 types of reservations you would receive an e-mail to confirm those reservations when you made them originally.
If the missing reservations are for your stay at one of the
Disney Collection Resorts then you will have had multiple e-mails. If you are still having issues locating your reservations you should
call Walt Disney World and someone will be more than happy to help.
I hope this information leads you to your rogue reservations and you have a wonderful time during your visit. Stop back if you have any other planning needs and we will be happy to help.
See ya real soon!
Jeremy A.