Mickey and Minnie Statues in Front of Fireworks
  • On Mar 14, 2023
    Sarah from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My reservation is no longer pulling up I need help

    Hello, Sarah thanks for coming to planDisney with your question. Your visit is fairly close so we have some work to do. No worries, I will have a few options to try and figure out what happened.

    A visit to "The Most Magical Place on Earth" is something you need reservations for and there are different reservations inside the Walt Disney World Resort. But no need to worry there are a bunch of ways to find that lost reservation. Whether you book your park tickets, hotel accommodations, or dining reservations you should be able to track them down by using your My Disney Experience App. You can find this information in the "Future Plans" section. you can locate that by using the "three lines" tab all the way to the right on the bottom. If you aren't able to locate it there my next place for reservations that have gone missing is your personal email inbox. When booking one of those 3 types of reservations you would receive an e-mail to confirm those reservations when you made them originally. 

    If the missing reservations are for your stay at one of the Disney Collection Resorts then you will have had multiple e-mails. If you are still having issues locating your reservations you should call Walt Disney World and someone will be more than happy to help.

    I hope this information leads you to your rogue reservations and you have a wonderful time during your visit. Stop back if you have any other planning needs and we will be happy to help.

    See ya real soon!

    Jeremy A.
thumbnail image for Jeremy

Meet the Panelist: Jeremy, New Jersey

Bright Suns travelers! I'm Jeremy from Jersey, a lifelong Disney fan. Father to 3 amazing kids, and husband to my wife of 14 years. I've been sharing the Walt Disney World Resort with my family for 17 years to join in the wonder and joy the parks have brought me my entire life. Consider me here to help with all you travel questions from Batuu to Cinderella Castle. Whether it's teenagers, toddlers, or your middle-aged cousins. Helping you find your version of magic is my mission. Learn More About Jeremy

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