Hiya Deena,
Welcome to planDisney! I’m sorry you are having difficulty finding the correct place to make a payment. Let’s see if I can help point you in the right direction.
To make a payment for a
Walt Disney World Resort Vacation Package, you must log into your
My Disney Experience account. Once you log in, you should see a Disney Character and “Deena’s Plans and Tickets.” Scroll down further on the page, and you should see your upcoming resort hotel reservation details, including dates, confirmation number, and an option to make a payment. Click the button and complete the onscreen prompts to make a payment towards your vacation. If you don’t see the option to make a payment, there could be two likely reasons. First, you may have a room-only reservation (which means you booked your resort hotel in a separate transaction from your theme park tickets) and thus cannot make payments towards your final balance.
On the flip side, it may be a technical issue if you have a Vacation Package and don’t see the option. I recommend contacting a
Cast Member over the phone in this scenario. They will be able to process your payment or help you troubleshoot any technical difficulties you may be having.
I hope that was helpful, Deena. Before I let you go, don’t forget to take advantage of your
water park benefit on check-in day. This summer, both Blizzard Beach and Typhoon Lagoon are open, so you have the option to go to either one. If you choose Typhoon Lagoon, I suggest taking a
Disney bus to Disney Springs and then transferring over to Typhoon Lagoon (parking tends to fill up, so riding the bus will help you avoid being turned away at the gate for a full lot). If you are headed to Blizzard Beach, you will want to take a bus from Animal Kingdom theme park for the same reason! Please come back and see us if there is anything else we can help you with and I hope you have a great vacation!
Happy Planning,
Ashley F.