• On Feb 13, 2022
    Rebecca from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I had a reservation for 03/03, but I need to change that date. I don't seem to be able to do it online, and they have had me on hold forever. Is there a way to do it online? Thanks!

    Welcome to planDisney Rebecca!

    I apologize for the long hold times. There are definitely lots of guests excited to plan their magical Walt Disney World vacations and the wonderful Cast Members are hard at work trying to chat with each and every person who calls! 

    I don't know what type of reservation you want to change, but most reservations - from dining, resorts, tickets, and theme park reservations - can all be changed via the My Disney Experience account either online or on your phone app. 

    There are some tricks to some changes. For example, if you want your Theme Park Reservations for a different day, you will need to cancel then rebook the new dates. Resort reservations, Theme Park Tickets, and Dining Reservations can all be changed easily with choosing "Change" or "Modify" reservation. Remember that once you hit Cancel, it cannot be undone. You will need to rebook if canceling anything. 

    If I did not hit on the reservation you are trying to change, stop by planDisney again and hopefully we can get your reservations all fixed to the desired travel dates. Wishing you happiness and pixie dust!

    Cathy
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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