Oi Luciana, and welcome to planDisney!
When it comes to shopping online for all kinds of Disney merchandise, I must admit that I'm so much more of an expert on the ins and outs of shipping to Disney Resort Hotels than my husband would prefer - but if it means being able to answer questions like these in the name of research, I'm thrilled to be able to put my purchases to good use!
With online shopping being so easy and accessible to so many folks and families, many have been able to benefit from ordering from the
Disney Store online to have these items waiting for them as they check in for their
Disney Resort Hotel stay! Over the past year I've personally done this several times, and the
estimated shipping time of 5 - 7 business days has most often been the case, with the exception of any special customizations or orders placed during the holiday season which unfortunately took a bit longer than I expected due to shipping delays. (Since you've let us know that you'll be arriving in May, I definitely recommend ordering over a week in advance just to be safe.)
It's important to not only ensure that you have the correct mailing address for Disney's All-Star Movies Resort, but I found that it also helps a lot to have the primary guest's name on the reservation there along with the word GUEST so that the Cast Members receiving packages in the resort mailroom can ensure that it is appropriately marked for the Front Desk team to retrieve. Sometimes we've even been fortunate enough to have our items waiting right in our Resort Hotel room!
I hope that this helps, Luciana! You're also always welcome to
ask any questions you may have in Portuguese to Nilson, one of our fellow planDisney Panelists who's happy to help fellow Brazilians on their Disney adventures.
Happy shopping!
Prince