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  • On Jul 17, 2020
    Ricardo Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have a reservation for mid-September at the resort, I would like to know if after the reopening they continue to send the travel documents to my home address and how long does it take to arrive? Despite being international shipping? I would like to give

    ¡Hola Ricardo!

    Welcome to the Disney Parks Moms Panel with an excellent question. We are thrilled to help you plan a pixie-dusted visit to the Walt Disney World Resort! In just a couple of months you will “Be Our Guest” at a Disney Resort hotel. In my opinion, there is nothing more special than being immersed in the magic during my vacation, and enjoying exclusive benefits like complimentary transportation to and from Orlando International Airport with Disney’s Magical Express.

    Please note that as a Disney Resort hotel Guest, all details of your visit, including hotel reservation and theme park tickets, should be linked to you Disney account. If you are traveling with family and friends, don’t forget to add them to your Family & Friends List on My Disney Experience to be able to assign each person in your travel party their own ticket, as well as include them in hotel and dining reservations. In case you have booked your vacation package with a travel professional, please contact them to request confirmation numbers and assistance with linking this information to your Disney account.

    One of the most important things you will need as a Disney Resort hotel Guest is your MagicBand, as you will use it to enter the theme parks and water parks with valid admission, charge food and merchandise purchases to your room during your stay, unlock the door of your guestroom, and link all digital content captured by Disney PhotoPass service to My Disney Experience.

    MagicBands are unfortunately not shipped internationally. I am also an international Guest and would love to have mine delivered to my home in Brazil, however I must admit that part of the excitement of arriving at the Walt Disney World Resort is knowing my brand new bands will be waiting for me at Front Desk at my Disney Resort hotel. One of my favorite features is being able to customize my MagicBands by choosing a complimentary solid color, or pre-ordering exclusive MagicBands. For our upcoming visit I asked my oldest daughter to choose a solid color, but later I secretly purchased a special Descendants MagicBand. I cannot wait to see her reaction when we arrive!

    Moms Panel tip: Ricardo, please note that confirmations are not mailed to Guests abroad. What I usually do is print the My Plans section of My Disney Experience to have the details of my visit close at hand while going through immigration and customs. I always feel better being able to provide a physical copy of my itinerary to officials since I do not like to rely solely on my smartphone after hours of traveling.

    Thank you for sending a question our way. I hope this helps you while planning and that you come back to visit us once again real soon. I highly recommend stopping by the Disney Parks Moms Panel in Spanish to submit questions in your own language. Our knowledgeable Spanish-speaking panelists will be delighted to help!

    Best magical wishes,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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