• On Jun 24, 2021
    Matthew from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I have a reservation and at the last minute I have someone who can’t make it will I have to reschedule my reservation or do they not have to be there?

    Hi there, Matthew. Thanks for taking the time to swing by planDisney with your question for us. 

    It’s a bummer someone in your group is unable to visit the Happiest Place on Earth as originally planned. But that’s okay, Hakuna Matata! You don’t need to reschedule everyone’s theme park reservation just because one person will not be able to visit. However, I do recommend that you cancel his/her/their theme park reservation to allow another Guest the opportunity to visit since daily park reservations are limited. 

    Here’s a brief walk-through to cancel a park reservation on the Disneyland mobile app
    1) On the home page of the app, you’ll see “Park Reservations”.
    2) Click on “Manage or Make Reservations>”
    3) Under “My Theme Park Reservations”, click on “Cancel Reservation”. (*Don’t worry, you’re not canceling ALL the reservations by clicking this!)
    4) Go ahead and select “Who Needs to Cancel?” and follow the prompts to make the necessary cancellation for the person who cannot make it on your trip. 

    I hope this information is helpful, Matthew. If you have additional questions with planning your upcoming trip, please don’t hesitate to visit us on planDisney again. We’re all EARS!

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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