• On Dec 8, 2021
    Cassandra from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a reservation at the Hilton Disney springs buena vista palace that is linked to my account. However it is only showing me staying rather than my wife and I. Can I fix this? Will it impact benefits such as early park entry?

    Hi Cassandra,

    Thanks so much for stopping in to see us here at planDisney! I'm excited for you that you're planning your visit to the Walt Disney World Resort!

    It's great to hear you're planning to enjoy the Early Theme Park Entry benefits when you stay at the Hilton Orlando Buena Vista Palace. Getting an early start to all the theme park magic that awaits you is always a fun idea. 

    To make sure that your travel party is displaying completely and accurately so you can enjoy all the benefits, I recommend you contact the Walt Disney World Resort to have the reservation contact information updated. You can contact the Walt Disney World Resort at (407)-934-7639 and speak with a Cast Member to get assistance with the update. As an alternative, you could contact a Cast Member at (407)-560-2428. I'm hopeful that a friendly Cast Member can make quick work of updating the reservation contact information and travel party information for you.

    Cassandra, as you're putting all your plans together for your visit, be sure to follow the Disney Parks Blog as a fun and helpful way to stay up to date about all the exciting experiences coming to the Walt Disney World Resort!

    Here's wishing you lots of Disney magic in your day today, Cassandra!

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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