Family on dock at Grand Floridian; AA; mickey balloons; Father; Mother four kids
  • On Apr 7, 2025
    Joanne from Cheshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've got a reservation with the Grand Floridian. I'd like to contact them about my room but I can't find an email address for them. I don't want to phone as I'm in the UK and it costs too much! How can I contact them please?

    Hello from New York Joanne and welcome to planDisney! I’m so glad you stopped by with your question. Planning a magical stay at Disney’s Grand Floridian Resort & Spa is such an exciting part of your Walt Disney World holiday, and it’s always smart to get your details sorted ahead of time, especially when you're traveling from across the pond!

    There isn’t a direct email address available for Disney’s Grand Floridian, which I know can be frustrating, especially when you’re trying to reach out from the UK and want to avoid international call charges. However, Disney does offer a general online contact form where you can send inquiries, and they’ll route it to the appropriate department. You can access the form here: Email Us Your Question

    Once you’re on the page, fill in your contact information. For the category, select “Hotel Reservations,” and then choose the subcategory that best fits your question, such as Hotel Parking or My Upcoming Hotel Reservation. Be sure to include key details like your reservation number on the next section to help the Cast Members assist you more quickly.

    Joanne, I hope this helps you get in touch and feel confident about your upcoming stay at the Grand Floridian! Thank you again for visiting planDisney! Wishing you a truly magical holiday filled with unforgettable moments and a sprinkle of pixie dust along the way!

    Kay
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Meet the Panelist: Kay, New York

Hiya Pals! I’m Kay from beautiful Upstate New York. I’m a wife and mom to three beautiful musketeers. We are avid Disney fans and consider Walt Disney World our second home. We got married at Disney and have celebrated many milestones there and I cannot wait to help you plan your magical vacation! Learn More About Kay

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