Cinderella Castle 50th Day
  • On Oct 8, 2021
    Jewell from NC Asked

    Have reservation for Epcot. Want to link my old band, but can't; it's from a previous visit and it shows "active" online, but it won't link. Can I do this ahead of time, or will it happen when I check in at the resort?

    Hi there, Jewell!

    Welcome to planDisney with an excellent question about MagicBands! It is a pleasure to assist you as you plan a pixie-dusted visit to The Most Magical Place on Earth!

    Please note that MagicBands are non-transferable, so once you link it to a Guest, it cannot be linked to another Disney account. Are you trying to connect it to another account under your name? Although it will not be possible to link it to another account, I am glad to hear that you can still sign in to the account the MagicBand was originally linked to.

    Guests can activate or deactivate their MagicBands by signing in to their Disney account and visiting My MagicBands and Cards. Since I have several MagicBands linked to my account, I usually deactivate all of them and only activate the MagicBand I want to use. An active MagicBand simply means it is ready to be used. Still, depending on when you purchased your MagicBand, I recommend stopping by any Guest Relations location or speaking with Cast Members at the entrance of all four theme parks to confirm that your MagicBand is still working.

    planDisney tip: If you decide not to use a MagicBand during your visit, you are welcome to use Disney MagicMobile service or a regular ticket card to enter the theme parks (with valid admission linked to My Disney Experience).

    I hope this information is helpful, Jewell. Come back to visit us if you have additional questions, and be sure to check our Panel Extras for more tips and advice!

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.