• On Dec 14, 2020
    Suzy from DE Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi - if I make a reservation, but due to COVID need to cancel, will I be able to use my 4-day pass on another day?

    Hi Suzy,

    Thank you for stopping by planDisney with your question about theme park tickets and reservations, I am happy to help you with your vacation planning!

    You will be happy to know that if your plans change, you still have great options.  Under normal circumstances, if a Guest has Theme Park Tickets and is unable to use them by their usage date, then the value of the wholly unused tickets may be applied towards other tickets at a future date.  If there is a price difference, then the Guest will only need to pay the difference in the value.  However, these are certainly not "usual" times!  Walt Disney World understands the changing climate and will do everything they can to help you with your new plans if you need to cancel.  The Cast Member I spoke to recommended to call them at this phone number for Walt Disney World Existing Tickets if you find yourself needing to change your plans.

    Suzy, as we continue further with the phased re-opening of Walt Disney World I recommend familiarizing yourself with the information in this link for Walt Disney World Experience Updates.  Currently in order to visit a theme park, Guests need both a valid theme park ticket and a Disney Park Pass Reservation.  The Disney Park Pass Reservation doesn't cost anything, it is a system which helps manage theme park attendance and thereby promote physical distancing.  If you know you will not be able to visit a theme park because your plans have changed, we kindly ask if you would be sure to cancel your Disney Park Pass reservation so another person will have the ability to visit the theme park.

    I hope this information helps you with your planning.  If you have any further questions, or are looking for some vacation tips, please come back and visit us again here at planDisney!

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Meet the Panelist: Brenda, Missouri

I fell in love with Walt Disney World on my very first visit, which took place during my honeymoon. Since then we have added 4 "mouseketeers" to our family and have come to appreciate what a great value a Walt Disney World vacation can be on a budget. As a Physical Therapist and a mom of a large family, I would love to help you plan your next magical trip! Learn More About Brenda

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