Cinderella Castle 50th Day
  • On Oct 28, 2021
    Jim from TN Asked

    I have a reservation for April 9 through April 13. How long do I have to cancel and get a full refund? Thanks

    Hello Jim,

    Thanks for bringing your question to planDisney!

    I hope you get to enjoy every moment of your Walt Disney World Resort vacation as planned so you can experience all the magic that awaits you. It's a good idea, though, to know your options in the event you need to consider changing your plans. 

    The cancellation policy for your Walt Disney World Resort booking would be based on the Terms and Conditions that apply, and would vary depending on the type of reservation.

    With current Terms and Conditions, a room-only reservation would need to be cancelled 5 days before arrival in order a full refund to be received. If your reservation can be cancelled online, you can use your "My Plans" features in your My Disney Experience account to cancel the reservation. If your reservation doesn't have the option to cancel online, you can cancel your reservation by calling the Walt Disney World Resort at (407)-934-7639.

    For vacation packages that include a Resort stay and theme park tickets, the current cancellation and refund policies vary depending on the timing of the cancellation. If a vacation package is cancelled 30 days or more before arrival, the amount paid would be refunded, and any third-party fees or non-refundable costs such as the cost of a Travel Protection Plan would be taken out of the refund. If a vacation package is cancelled 29 days to 2 days before arrival, there would be a $200 cancellation fee, and any third-party fees or non-refundable costs would be taken out of the refund. If a vacation package is cancelled 1 day or less before arrival, or in the event of a no-show, the vacation package is non-refundable.

    Jim, I hope this information is helpful as you make your vacation plans. If you would like more assistance with the details of your booking, you can reach out to the Walt Disney World Resort at (407)-934-7639, or connect with Resort Cast Members using the online chat service.

    Be sure to follow the Disney Parks Blog as a fun and helpful way to stay in the know about all the exciting experiences coming to the Walt Disney World Resort.

    Jim, here's wishing you a wonderful Walt Disney World Resort vacation!

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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