Radiator Springs
  • On Jul 29, 2021
    Denise from CA Asked

    is it now required for vaccinated guests to wear a mask? If so, how con you get a refund?

    Hey Denise,
     
    Welcome to planDisney!
     
    Your trip to the Happiest Place on Earth is right around the corner! It looks like you’ll be paying Mickey, Minnie and the rest of their friends a visit next week! Some of the policies at the Disneyland Resort have been updated recently and it’s a good idea to check the website so you can be up to date before your visit. One of the recent updates has been for face coverings. All guests ages 2 and up are required to wear face coverings when indoors (Which could include some attractions and queues), enclosed transportation vehicles, regardless of their vaccination status. Face coverings are optional in most outdoor areas.
     
    At this time, the Disneyland Resort does not offer refunds on tickets. According to the Disneyland Resort website, it states All tickets, and associated features and entitlements, are nonrefundable, nontransferable, revocable, and may not be redeemed for cash. Tickets may not be sold or transferred for commercial use. If face coverings are the only reason for canceling, I recommend you postpone your trip until these restrictions are not in place any longer. Check to see when your tickets expire so you can reschedule your trip before that. If your tickets do expire, you can always use the value paid for your tickets towards the purchase of new tickets.
     
    Well Denise, I hope you find this information useful and it helps you plan accordingly.
     
    Remember, always believe in the Magic!
     
    Andres
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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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