Magic Happens Parade at DLR
  • On Mar 30, 2023
    Megan from West sussex Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am requesting a potential refund of 1 ticket. A booking made for 5 on Saturday the 1st of April. One person unfortunately can not make the trip due to passport issues

    Hi there, Megan!

    A warm welcome to planDisney and thank you for bringing us your question about your Disneyland Resort theme park tickets. It sounds like you're currently enjoying a magical visit to The Happiest Place on Earth - how exciting! I hope you're having an unforgettable time and enjoying the momentous Disney100 Celebration at Disneyland Resort. Have you had the chance to check out World of Color - ONE or Wondrous Journeys yet?

    Megan, I'm sorry to hear that one member of your group was unable to make the trip. Even though one person was unable to use their Disneyland Resort theme park ticket during this visit, I'm happy to let you know that their ticket still contains "pixie dust" that can be used during a future trip, even if the ticket expires! Megan, theme park tickets are nonrefundable. However, according to the Disneyland Resort eTicket Terms and Conditions, the amount paid for a wholly unused, expired theme park ticket can be applied toward the purchase of a new, unexpired ticket at the current price. The ticket owner would just be responsible for any difference in price between the amount originally paid for the expired ticket and the cost of the new ticket. To complete this transaction, I recommend that the ticket owner contact the Disneyland Resort. Alternatively, the ticket could be reassigned to another individual if it is wholly unused and unexpired. Perhaps you'd enjoy an extra day at Disneyland Park or Disney California Adventure Park, Megan? To do this, have the ticket owner reach out to Cast Members at the Disneyland Resort by phone for assistance.

    I'm wishing you an enchanting visit filled with magical memories, Megan! I hope that your entire party is able to make the trip next time. The only thing better than spending time at The Happiest Place on Earth is experiencing it with friends and family! I hope you're able to catch the fan-favorite "Magic Happens" Parade and check out the newly-reopened Mickey's Toontown during your visit. Be sure to check the Entertainment Schedule for details on daily happenings in the theme parks! If you have any additional questions, I encourage you to stop back by planDisney again anytime - we're all ears!

    See ya real soon,

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.