Family With Medals
  • On Mar 31, 2013
    Shelby Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have requested the Disney's Vacation planning DVD twice in the past 8 weeks and still no sign of it. I was wondering if this time frame was normal. I feel like I read that it took around 2-3 weeks to receive. Thanks!

    Hi Shelby!

    Thank you for sending in your question to the Disney Parks Moms Panel.

    I'm sorry to read that you have had a hard time getting a free planning DVD.  Typically it only takes about 4 weeks once I place an order for one for it to arrive at my house; that was the same for this year's planning DVD.  If it has been longer than 4 or 5 weeks then I would definitely place an order for another one.  If you need a good tour book to hold you over while you wait, I love "The Complete Walt Disney World" by Julie and Mike Neal, "PassPorter's Walt Disney World" by Jennifer and Dave Marx, and "The Unofficial Guide to Walt Disney World" co-authored by Len Testa.  The last book has almost everything you could ever want to know about Walt Disney World; the first two books are really good for first time visitors who want a lot of tips and information but don't want to be overwhelmed.  I get all three books every year and love them all!

    Good luck and please write back with more questions!
thumbnail image for Bernie

Meet the Panelist: Bernie, Maryland

I am an engineer with NASA with prior Air Force service. My wife and I have two boys, ages 13 and 8. At home, I'm known as the "Disney Guy" and I've enjoyed helping guests plan their Walt Disney World, Disney Cruise Line, and Disneyland vacations. Learn More About Bernie

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