• On Jun 15, 2016
    Elizabeth from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have requested a certain room (well, a selection of rooms!) that I would like for our upcoming December trip at our resort. How likely is this to be granted and is there another time I should call back to re-request? Thank you so much!!

    Hi, Elizabeth!

    As we enjoy a beautiful summer, it is so great you are thinking ahead to December to make sure your family's magical vacation is simply perfect!

    Let me start my saying that all room requests are noted but cannot be guaranteed. That said, you are more than welcome to put in a request for your room. I always start by calling (407)W-DISNEY and have one of the amazing cast members make a note on my reservation.  Then, when I do online check-in, I select the requests that most closely reflect my preferences.

    Finally, the big step. This step is one that some think work, others not so much. I send a fax to my resort about 5 days prior to my arrival. I kindly request my rooms, stating that I understand requests are not guaranteed. Be as kind as possible, as depending on your resort, they may be assigning nearly 2,000 rooms! That's a lot to juggle!

    Probably the BIGGEST step in getting the room you want to is book the correct room category. For example, if you are staying at a Value Resort and want a pool view very near the bus stop, make sure to book a Preferred Room.  Many resorts book to capacity throughout the year, so do not plan on an upgrade upon arrival.

    Hopefully with a bit of planning and a touch of pixie dust, you will have the perfect resort room waiting for you when you arrive at Walt Disney World!

    Cathy
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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