• On Sep 26, 2016
    Melanie from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you request an upgrade on a room?

    Hi Melanie,

    Welcome and thanks for your question! When staying in a Disney Resort Hotel, you will have the option to do Online Check-In ahead of your arrival. With Online Check-In, you will have a few options to add certain requests to your reservation depending on the Resort.

    You may always request an upgrade when you arrive, but Cast Members may or may not have the availability to accommodate you. If such an option is available, there may be an additional fee as well.

    We don't spend a lot of time in our room so I typically request things like ground floor or close to the lobby and in my experience, these selections have been available.

    Wishing you a fantastic vacation, Melanie.

    Happy planning!

    Andrea U.
thumbnail image for Andrea

Meet the Panelist: Andrea, North Carolina

Born and raised in Florida, I have been a fan of Walt Disney World Resort for my entire life. My husband and I love watching our preschool and kindergarten-age sons experience new attractions as they grow with each visit. In my house, we believe you’re never too old or too young to have a fantastic time at the Walt Disney World Resort! Learn More About Andrea

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.