Girl; AA; Mickey Mouse Plush; Disney Springs; World of Disney; in costume as Minnie Mouse
  • On Sep 11, 2023
    So yeon Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where do I request for a physical card? I have tickets on the app, but my phone runs out of battery very quickly.

    Hiya So Yeon,

    Welcome to planDisney! Between checking attraction wait times, mobile ordering snacks, taking photos, and monitoring my step count, my phone battery is always teetering on low. I understand entirely your hesitancy to rely on your mobile device for Theme Park tickets.

    So Yeon, even if you selected email delivery for your Theme Park tickets, that doesn’t mean you cannot get a physical Theme Park ticket card. While you cannot change your delivery method in advance of your trip, you can still pick one up at a ticket counter at one of the Theme Parks (or at Guest Relations at Disney Springs) when you arrive for your vacation. My family and I do this whenever we head to the Most Magical Place on Earth. I like to have my tickets linked to my mobile device and my MagicBand+ as well, just so I can cover all of my bases!

    I hope this was helpful, So Yeon. Before I let you go, I recommend picking up your physical ticket card at Disney Springs if you can. The lines tend to be shorter than the Theme Parks, and you have the added benefit of getting in some early souvenir shopping at World of Disney. Also, after you pick up your ticket card, So Yeon, be sure to stop by Gideon’s Bakehouse if you have a sweet tooth. These yummy treats are celebrated for a reason; they are well worth the hype!

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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