AA; Mom planning on computer
  • On Jan 27, 2025
    Richie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I request an electronic receipt for the WDW tickets I recently purchased online?

    Hello there, Richie!
    Thanks for stopping by planDisney and allowing us to help with your upcoming Walt Disney World vacation plans. You’re so close to the magic! Once your tickets are purchased, you're just a few steps away from all the fun.

    Typically, electronic receipts are emailed shortly after your purchase is complete. If you haven't received yours, be sure to check your spam or junk folder just in case it landed there.

    If you still can’t find it, don’t worry! You can call 407-934-7639 and speak with a Cast Member for assistance. If you don’t have your ticket confirmation number handy, they can look up your purchase using other details, such as your name, email address, and the date of purchase.

    Additionally, if you assigned your tickets within your My Disney Experience account, they should automatically appear under "Tickets & Passes." You can check this by logging into your account on the website or in the My Disney Experience app. With your tickets linked to your My Disney Experience account, you can scan into the parks right from your smartphone. You can also purchase MagicBands if you choose not to use your smartphone. MagicBands make it easy to enter the theme parks and use any Lighting Lane selections that you've made. 

    If you have any other questions about your trip, Richie, we’re here to help make your Disney experience seamless and magical! 

    Toodles,
    Korliss
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Meet the Panelist: Korliss, Alabama

My love for all things Disney began at the age of three, thanks to my parents. Today, that passion is shared with my own Prince, Princess, husband, and extended family, all of whom adore the magic of Walt Disney World just as much as I do. I’m thrilled to share that passion with you and help make your next Disney vacation truly unforgettable! Learn More About Korliss

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