Family outside Grand Floridian Entrance; LGBTQ; White car; brothers; two fathers; Mickey Balloons
  • On Jun 24, 2025
    Anderson from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Are there representatives that can assist Wish families on their trip?

    Hiya Anderson,

    Welcome back to planDisney! We understand how special your upcoming trip is, and we are honored to help you prepare so you can focus on creating magical memories with your family.

    Let me start by reassuring you that your local Wish organization will be an incredible resource to you before, during, and after your vacation. In some cases, they may even send a representative to accompany you along your vacation to ensure everything is practically perfect in every way. You can always reach out to them for any questions you may have. But your resources do not stop there! While you are in the planning stage, you can always reach out to us as a planDisney panelist with any question that you may have (as you have already done!). We can help you navigate dining reservations, Enchanting Extras, plan for any accessibility needs, and even share all of our tips to make your trip unforgettable. Our job is to ensure that you leave for your vacation confident and ready to enjoy it, so remember that you always have a friend here. While on your vacation, if a Wish representative does not accompany you, then Guest Relations and the Guest Experience team (usually identified by blue umbrellas) in the theme parks will be there to help you feel supported. Keep an eye out for the blue umbrellas, or better yet, open your My Disney Experience mobile app and use the interactive map (the second icon on the bottom) to locate “Guest Services” wherever you happen to be.

    I hope this was helpful, Anderson. One of the reasons I love Walt Disney World Resort is that everyone involved in the magic, from Cast Members to planDisney panelists and Wish representatives, is always dedicated to making sure you have the very best day ever. Just reach out to any one of us, and we will be honored to help. Before I let you go, I mentioned the My Disney Experience mobile app to you. This is a great, handy resource to help you navigate theme parks, wait times, reservations, and more. However, here is a little tip for you: it can drain the battery of your mobile device throughout the day. When you begin packing for your trip, don’t forget to bring along a portable charging device with you. Trust me, it comes in handy! Please come back and see us if you need anything else, Anderson, and have a magical trip!

    Happy Planning,

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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