Little girl with Tinker Bell
  • On Dec 6, 2022
    Jessica from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you replace a battery in a child’s shirt that has a character that lights up

    Hi there, Jessica! Welcome to planDisney!

    I'm so sorry to hear you're having battery troubles with one of your little one's beloved clothing pieces! I know that my kids have formed quite an attachment to certain t-shirts, especially ones with characters from their favorite place in the world, the Walt Disney World Resort! I hope we can get to the bottom of the issue and help your little one get back to wearing their favorite light-up shirt real soon!

    After speaking with a Cast Member at The Most Magical Place on Earth, it seems you have a few options depending on where you purchased your clothing item. First, and likely the best option, is to contact the Guest Services Team at shopDisney. You can reach them by phone or email and give a detailed account of the issue at hand. To best serve you, they will need to know as much information as possible about the shirt, so I'd recommend having photos handy, including one of the tag. If you purchased your shirt through shopDisney, it will help to dig up the original receipt or confirmation of purchase.

    If you purchased your item at a specific location within the Walt Disney World Resort, you can always stop back by if you have an upcoming visit with the item in hand.

    Jessica, replacing the battery in your item may depend entirely on the date of purchase, the condition of the t-shirt and whether or not it is still sold by shopDisney or the Walt Disney World Resort. I do know that they will do their absolute best to make your t-shirt dreams continue to come true. If you find that you're unable to find a solution, other light-up items can make your little one smile just in time for the holidays. These Tinker Bell Light-Up Wings are a favorite of my little fairy-lover, while my little superhero loves his Black Panther Light-Up Costume!

    Best of luck and have a magical day,

thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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