Disabled person on Kilimanjaro Safari
  • On Mar 18, 2022
    Jaynee from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Renting a wheelchair at DS. Are we allowed to transport my brother to the resort bus pick up for all star music at the end of the day to go with family, then I will return the chair and take a separate bus to the resort? How far is ASM pickup from DS exit?

    Jambo Jaynee! 

    Welcome to planDisney, the most magical place on the internet! I am so happy that you came to us during your planning process, and I am honoured to be helping you today. One of my favourite things about Disney is that everyone can go and soak in all the magic. In fact, Walt Disney himself said, "To all who come to this happy place, welcome!" Now, there are so many ways to accommodate all members of your party so that everyone can have the most magical visit ever.

    When it comes to wheelchair rentals, there are a few things to keep in mind. Unfortunately, wheelchairs must be returned to the park where they were rented and may not leave that property. For this reason, you may not be able to bring the wheelchair outside of Disney Springs or other theme parks. However, it is important to remember that complimentary Disney transportation is accessible and that you may rent a wheelchair or scooter from a Disney Featured Provider, depending on your needs and availability. Since bringing your own wheelchair or using Scooterbug, a Disney Featured Provider, would not limit you to the parks where your wheelchair was rented, I would highly recommend looking into these options. In addition, if the Guest is staying at a Disney Resort, it would be better not to use the Disney Parks wheelchairs as these will not be available upon arriving at their Resort.

    Now, let's talk about all the attractions your whole party can experience together! Before your visit, I would suggest becoming familiar with the list of attractions that are fully accessible to wheelchairs versus those requiring a transfer. My number one recommendation for a fun attraction that your whole party can enjoy would be the Kilimanjaro Safaris. Indeed, this ride is accessible to Guests using a wheelchair and is a must-do in my book. One of my favourite things about this ride is that no one safari is the same, and animals you might not be able to see might just be out and about on your next visit!

    I hope this was helpful, Jaynee, and that you and your family will have the best day ever on your upcoming Disney vacation. If you have any other questions in the time leading up to your visit, please don't hesitate to reach out! You're as welcome as can be. 

    Have a magical day, 

    Ariane
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Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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