Sleeping Beauty Castle
  • On Apr 14, 2021
    Patricia from CA Asked

    I renewed my signature plus AP for Disneyland on March 13, 2020. I paid in full with Disney Gift Cards. I have not received my refund. Do you know anything about the AP refund? Patty

    Hello there, Patricia!

    From one Disneyland Resort Legacy Passholder to another, welcome to planDisney! Thank you for sending us your question. 

    As you know, Disneyland Resort Annual Passports that were valid as of March 14, 2020 may be eligible for a refund because of the sunsetting of the Annual Passholder program earlier this year. The amount you might receive is based on factors like how much you paid toward your Passport and when it was activated. 

    Guests who purchased a Passport with a credit card (with or without other forms of payment), were issued refunds to the credit card used. Since you mentioned that you paid in full with gift cards, your refund should be issued by check and mailed to the billing address you gave at the time of Passport purchase or renewal. If you haven’t received your check yet and would like to check on the status of your refund, please call (714) 781-7277 to confirm your contact information with a Cast Member.

    I hope this helps, Patricia, and that you’re able to visit the Happiest Place on Earth again soon! Please write back with any other Disneyland Resort questions you have.

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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